Privacy Policy

Last updated: May 2025

Who we are

This website is operated by Luminosify Ltd, a company registered in England and Wales. You can contact us at: tonyjhughesphoto@gmail.com

When this policy refers to "we", "us" or "our", it means Luminosify Ltd.

What information we collect and why

Contact forms When you fill in a contact form, we collect your name and email address (and any other details you choose to share). We use this to respond to your enquiry. The legal basis for this is our legitimate interest in responding to people who contact us.

Purchases and mentoring bookings When you make a purchase or book a mentoring session, we collect your name, email address, billing address and payment details. Payment card data is processed securely by Squarespace's payment provider and is not stored by us. We use this information to fulfil your order or booking, send receipts and manage our customer relationship. The legal basis is the performance of a contract with you.

Blog comments If you leave a comment on the blog, we collect your name, email address and the content of your comment. The legal basis is your consent, given when you submit the comment.

Analytics We use Google Analytics to understand how visitors use this website. This collects information such as your approximate location, device type, browser, pages visited and time spent on the site. This data is anonymised and aggregated - we cannot identify you personally from it. The legal basis is your consent, managed via the cookie banner when you first visit the site.

Cookies

This website uses cookies. When you first visit, you will be shown a cookie banner allowing you to accept or decline non-essential cookies. You can update your preferences at any time by clearing your browser cookies and revisiting the site.

Essential cookies are set by Squarespace and are necessary for the website to function. These cannot be declined.

Analytics cookies are set by Google Analytics if you consent. You can also opt out of Google Analytics tracking across all websites using Google's opt-out tool.

How we share your information

We do not sell your personal data. We share it only with the following third-party services necessary to operate this website and fulfil orders:

These providers are bound by their own privacy policies and, where applicable, data processing agreements.

How long we keep your data

  • Contact form enquiries: up to 2 years, or until no longer needed

  • Order and mentoring records: 6 years (required for accounting purposes under UK law)

  • Analytics data: as per Google Analytics' own retention settings (typically 26 months)

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate data

  • Ask us to delete your data (where we are not legally required to retain it)

  • Object to or restrict how we process your data

  • Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, contact us at: tonyjhughesphoto@gmail.com

You also have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO): ico.org.uk

Data transfers

Google Analytics may transfer data outside the UK. Google uses Standard Contractual Clauses and other safeguards to protect this data in accordance with UK GDPR requirements.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.